Rowan Engineering Terms & Conditions
Under the terms and conditions set out below:
The Company means Rowan Engineering Limited.
The buyer means the company, person or persons to whom a quotation is made or whom goods are sold by the Company. "Goods" means products supplied by the Company under this contract.
1.General
Placing an order signifies that you agree to our terms and conditions of sale. Your statutory rights are not affected by these terms and conditions. These terms of sale apply to all goods supplied by Rowan Engineering Limited, Banbury. Oxon.
2. Carriage and Packaging.
Please see shipping information.
3. Price
All prices shall be as stated by the Company unless otherwise agreed in writing. The description and price of the goods you order will be as shown on the Supplierīs website at the time of order. The goods are subject to availability. If after acceptance of the order, the Supplier discovers within [14 days] of our acceptance of your order that the goods are unavailable we may terminate the contract and refund or re-credit you for any sum that has been paid by you or debited from your credit card for the goods.
4. Payment
Payment for the goods and delivery charges can be made by the method(s) shown on the Supplierīs website at the time the time of order. Payment shall be due before the delivery date and time for payment shall be a fundamental term of this agreement, breach of which shall entitle the Supplier to terminate the contract immediately. Dispatch of an order will not be made until cleared funds are received.
5. Export
It is the responsibility of the customer to ensure the goods purchased are permitted to be imported to their country and that the goods comply with all local laws and regulations and/or have the necessary permits if required. The shipped goods must be accurately described and with the correct goods commodity code. We can not describe the goods as 'generic parts' or 'gift' etc. It is the customers responsibility to pay any customs fees and / or duties in their receiving country. IN NO EVENT WILL Rowan Engineering Ltd be LIABLE TO ANY LOSS, INDIRECT,SPECIAL OR OTHER CONSEQUENTIAL DAMAGES due to seizure of goods by local customs or organisations.
6. Order cancellations
Orders cancelled before shipping or not accepted at the time of delivery may be subject to a currency conversion charge of up to 5% depending on the country and currency used to place the order.
If an order is refused to be accepted at the time of delivery and subsequently returned to us, a refund will only be made when the parcel is received back to our offices. A refund will be made providing the goods are received in undamaged and in 'as new' condition. See Returns section 9. The outward shipping cost will not be refunded.
7. Delivery, Examination and Claims
The company will use its best endeavours to dispatch an order on or before any date requested by the Buyer or estimated by the Company. If dispatch is not possible within the specified time, the Buyer or Company will have the option of cancellation of the order. Customer cancellation requests must be made before the order is dispatched.
Please see shipping information for further information on shipping & deliveries.
The Company will not be obliged to offer any compensation for disappointment suffered. The buyer shall except delivery via the method selected by the company, or requested and agreed by the seller. If you are not at home for a pre-arranged delivery then the buyer is responsible for any additional delivery costs. If you wish to change the delivery date once it is agreed then please give us no less than 48 hours notice prior to dispatch. The buyer shall upon delivery examine the Goods and shall promptly (in any event within 14 days of delivery) notify in writing the Company, where appropriate, any apparent damage, defect or shortages. Every effort will be made to deliver the goods as soon as possible after your order has been accepted. However, the Supplier will not be liable for any loss or damage suffered by you through reasonable or unavoidable delay in delivery. In this case, the Supplier will inform you as soon as possible.
8. Guarantee and Warranty
All goods supplied by the Supplier are warranted free from defects for 12 months from the date of supply (unless otherwise stated). This warranty does not affect your statutory rights as a consumer This warranty does not apply to any defect in the goods arising from fair wear and tear, wilful damage, accident, negligence by you or any third party, use otherwise than as recommended by the Supplier, failure to follow the Supplierīs instructions, or any alteration or repair carried out without the Supplierīs approval. If the goods supplied to you are damaged on delivery, you should notify the Supplier in writing via the website within 7 working days.
9. Returns
You MUST contact us before returning any goods for a returns autorisation. Under the Consumer Contracts Regulations 2014 you have the right to return goods within 14 days of receiving your goods. Returns can only be made by prior arrangement with Rowan Engineering. A returns authorisation must be obtained by e-mailing us. If returned products are damaged or the value of the goods has been reduced as a result of you handling the goods more than was necessary, a charge will be made to repair the product to its original condition. When returning an item (s) the buyer will be responsible for shipping costs. For international returns please ensure the correct customs documentation is completed so the returns import duty & taxes are not charged to Rowan Engineering. Any returns charges incurred to Rowan Engineering due to incorrect returns documentaion will be chargeable. Please be aware that where repair is not economically viable no refund will be made. Refunds will be made by a method of the Company's choice.
10. Descriptions
All drawings, descriptions, illustrations, weight and dimensions given in the Company's website. They may be subject to change without prior notice to the Buyer.
11. Limitation of Liability
In any event the Company's maximum liability in all cases shall be limited to the invoice value of the goods supplied. The Company accepts no liability for consequential loss or damage to the buyer, property or person which is attributed to the failure of the goods supplied whether due to accident, abuse, incorrect technical assessment by the Company or for any other reason whatsoever.
12. Terms and Conditions of Use of Website
Please see Rowan Engineering Limited privacy policy . The use of this website is subject to several terms and conditions as detailed below:
This internet site, "rowanengineering.com" and its' associated domain names and addresses are owned by Rowan Engineering Ltd.
All rights are reserved to the fullest extent under English and International copyright treaties. The material contained here is for personal use only.
No material, data or information on our site may be removed, sold or distributed without the permission of Rowan Engineering Ltd. This includes (but not limited to) pictures, datasheets and text documents.
info@rowanengineering.com . Contact us if you have any queries about these terms and conditions.
This Web site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this Web site may contain technical inaccuracies or typographical errors. Information may be changed or updated without notice. Rowan Engineering may also make improvements and/or changes in the products and/or the programs described in this information at any time without notice. Rowan Engineering makes no representations whatsoever about any other Web site which you may access via this one. It is up to you to take precautions to ensure that whatever you select for your use is free of such items as viruses, worms, Trojan horses and other items of a destructive nature.
IN NO EVENT WILL Rowan Engineering BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, SPECIAL OR OTHER CONSEQUENTIAL DAMAGES FOR ANY USE OF THIS WEB SITE, OR ON ANY OTHER HYPER LINKED WEB SITE, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM OR OTHERWISE, EVEN IF WE ARE EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
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